Frequently Asked Questions | Online Japanese lesson school offers one-on-one Japanese learning support

① Can I take a trial lesson?

➡Yes, you can enroll. Japanese Learning Support offers a free trial lesson before you begin any of our learning plans. Please allow approximately 30 minutes to book your trial lesson.

② Is the teacher in charge of the class a professional Japanese language teacher?

➡Yes. All of our teachers are professional Japanese language teachers with official qualifications. Please rest assured.

③ I'm thinking of taking a class once a week, but how often are the Japanese language courses offered?

➡We accept lesson bookings on dates that suit your needs. Our company is open 365 days a year. Since we operate on a reservation-only basis, we accept bookings for even a single session.

④ Will the schedule I book be fixed?

➡Yes, as per your reservation, we can secure a teacher's schedule for your preferred day and time each week.

If you need to change your schedule, please feel free to inform your instructor. We will accept your reservation for the new schedule starting from your next lesson.

Many of our clients also utilize our flexible booking system, booking each lesson individually. We are happy to accommodate your schedule as flexibly as possible, so please feel free to contact us.

⑤ Are there any fees other than the lesson fee?

➡No, you only need to pay the lesson fee for each session you take.

*However, please note that you are responsible for purchasing the teaching materials used in the lessons.

⑥ This is my first time taking online lessons. Is it possible to take the lessons using my mobile phone?

➡Yes, it is possible. We will invite you to an online meeting using the Google Meet video call app. This will create an ideal environment for speaking practice on your smartphone. However, for more advanced learning, we recommend using a computer if possible, as it allows for the use of apps such as document sharing and screen sharing functions.

⑦ Please tell me about the payment methods.

➡We offer two payment methods: bank transfer and credit card payment. Please deposit the course fee for the specified number of sessions before the start of each lesson.

*If you choose to pay by bank transfer, please note that the transfer fee will be borne by the customer.

*If paying by credit card, we will send an invoice to your email address from our PayPal account.

⑧ Is there a limit to the number of lessons that can be purchased with a single payment?

➡No, there is no set number of sessions. We accept payment from the first session. For those who use our services frequently, for example, if you take a lesson once a week, we sell a lesson ticket for 4 sessions (for one month/four weeks). We also sell tickets for larger groups, such as 10 sessions.

⑨ I would like to take the class using the textbooks I have already purchased. Is that possible?

➡Yes, we will prepare a lesson using the materials you bring with you.

One of the attractions of Japanese Learning Support is that it is individualized instruction; we arrange and propose a curriculum (materials, learning methods, homework, etc.) tailored to each customer's goals.