Are you worried about your workplace communication and evaluations because you can't use business Japanese expressions correctly? Many companies place importance on the appropriate use of honorific and polite language in internal and external communications, and there have been cases where poor language use in business emails and meetings has led to misunderstandings and a loss of trust.
In particular, many foreign employees and new members of the workforce have expressed concerns such as, "I don't know which expression is appropriate," or "I've used the wrong honorific." Many also have concerns such as, "It's difficult to distinguish between this and everyday language," or "I've made mistakes in meetings and emails."
In fact, it has been found that mastering correct business Japanese has a significant effect on the success rate of business deals, smoother internal communication, and career advancement. According to a survey related to Japanese language education, many participants who have undergone a certain period of training responded that "work stress has decreased" and "they have become able to speak with confidence."
This page compiles the basics of practically useful business Japanese expressions, concrete examples, solutions to common mistakes, and even learning materials and methods. If you want to resolve the issues you're currently facing and improve your credibility and success in the workplace, be sure to read on.
Supporting you in achieving your goals through Japanese language lessons - Nihongo Learning Support LLC
Nihongo Learning Support LLC offers individual online Japanese conversation lessons. We offer lessons to meet a variety of learning needs, from beginners to advanced learners, including business Japanese and exam preparation for the JLPT. Our experienced Japanese language teachers propose a curriculum tailored to each learner's needs, creating an environment where you can learn comfortably and effectively. Online Japanese lessons allow you to study from anywhere. We provide an environment where you can enjoy learning Japanese, helping you to steadily acquire skills at your own pace.
| Japanese Learning Support LLC |
| address |
Shinjuku Entre Salon Building 2F, 2-12-13 Shinjuku, Shinjuku-ku, Tokyo 160-0022 |
| phone |
03-6881-9842 |
Lesson reservations/Inquiries
Fundamentals and characteristics of business Japanese expressions
What is business Japanese? How does it differ from everyday language?
Business Japanese is Japanese language used in business situations such as the workplace and business negotiations, and requires strict honorific language and polite phrasing that differs from everyday conversation. It places particular emphasis on consideration and courtesy for others, and is directly linked to building trust both within and outside the organization. Even in situations where you would say "thank you" in everyday language, in business situations it is common to use more polite expressions such as "Thank you very much" or "I'm grateful." Understanding these differences and mastering appropriate language usage is essential for working in society or at a company.
Definition and characteristics of business Japanese and why it is important
Business Japanese requires advanced communication skills, including the ability to accurately use honorific, humble, and respectful language and to select appropriate expressions depending on the person and the situation. In business, it is key to building trusting relationships in a variety of tasks, including internal and external interactions, customer service, document preparation, and meetings. Appropriate Japanese expressions have a significant impact on credibility and evaluation, while incorrect language usage can lead to misunderstandings and a loss of trust. Mastering correct business expressions is directly linked to career advancement and the creation of a smooth working environment.
Examples of situations where business Japanese is required (meetings, emails, telephone conversations, business negotiations)
Typical business situations requiring business Japanese include meetings, emails, telephone conversations, and business negotiations. In each situation, you need to use appropriate language that suits the purpose and the person you are speaking to. For example, in a meeting, polite expressions such as "I would like to hear your opinion," and in an email, "I apologize for bothering you during your busy schedule," are required. When speaking on the phone, you should start with "Thank you for your assistance," and in business negotiations, expressions such as "I would appreciate your consideration" are often used. The table below summarizes some commonly used examples of expressions.
| scene |
Examples of expressions used |
| meeting |
I'd appreciate your feedback/thank you for your suggestion |
| Email |
I apologize for bothering you during your busy schedule, but please check. |
| phone |
I'll connect you now. Could you please wait a moment? |
| business negotiations |
I would appreciate your consideration. If you have any questions, please contact me. |
Business Japanese Conversation Examples and Workplace Language
We have compiled a list of examples of business Japanese conversations frequently used in the workplace and common expressions.
- Thank you for your continued support.
- I understand.
- Thank you for your cooperation.
- We apologize for the inconvenience, but please check.
- Excuse me.
These are used daily both inside and outside the company, and are essential for conveying trustworthiness and courtesy in business settings.
Challenges and key points faced by foreign employees and new members of the workforce
Foreign employees and newcomers to the workforce can take time to get used to the honorific language and unique expressions used in business Japanese. In particular, the difference between honorific and humble language, and standard expressions for emails and phone calls can be difficult to master. The key to mastering this language is to repeatedly practice conversations and role-play while imagining situations where you will use it in your actual work. By utilizing free business Japanese learning materials and resources and practicing repeatedly, you can steadily acquire practical skills.
Business Japanese for Foreigners The Need for Japanese Language Training for Foreign Employees
Business Japanese training is extremely important for foreign employees to thrive in Japanese companies. The training systematically teaches basic greetings and honorific language in the workplace, expressions used in business negotiations and meetings, and business etiquette. In addition, by repeatedly practicing in simulated situations using study materials and conversation books, employees will be able to immediately contribute to the workplace. By providing this kind of training and support, companies can create an environment where diverse talent can work comfortably and with peace of mind.
A list of polite and honorific expressions in business Japanese and how to use them correctly
List of honorifics for business use, explanation of the differences between honorifics, humble language, and polite language
In order to be trusted in the business world, it is essential to use Japanese honorific language correctly. There are three types of honorific language: honorific language, humble language, and polite language, and each must be used appropriately depending on the person and the situation.
- Honorific language: Expresses the other person's behavior or state in a high-level manner, showing respect. (Examples: Ossharu, Irassharu)
- Humble language: A way of expressing one's own actions modestly and elevating the other person. (Examples: "moshisu" (to speak), "shimau" (to ask))
- Polite language: A polite way of conveying the whole story, and is easy to use in any situation. (Examples: desu, masu, gozaimasu)
You can see the main differences in how to use business honorifics in the table below.
| everyday expression |
honorific language |
humble language |
Polite language |
| say |
Say |
I say/I say |
I say |
| Go/come |
Come/come |
to visit/to come |
I'll go/I'll come |
| look |
View |
Take a look |
I'll watch it |
| do |
Do |
I will do it/I will let you do it |
I will |
| know |
You know |
I am aware of that. |
I know |
List of business honorifics and polite language
When studying or reviewing business expressions, it is effective to use lists and summary materials. Here we introduce a useful list of expressions that is recommended in many training courses and Japanese language teaching materials.
- The honorific and polite language lists can be printed out and checked immediately, making them convenient for daily work and self-study.
- Adding "go" or "o" to a noun or prefix makes the expression more polite.
- By utilizing materials that compile specific patterns of rephrasing, you can reduce mistakes and learn to use natural honorific language.
Especially for new employees and foreign employees, we recommend free business Japanese learning materials and downloadable business phrasebooks.
Common mistakes, paraphrases, and tips for using honorific language in business
Using business honorific language correctly can make a good impression, but using it incorrectly can have the opposite effect. Let's take a look at some common mistakes and tips for rephrasing.
- "Got it" is casual, so it would be more appropriate to use "I understand" or "I see."
- Don't use "gokurosama desu" when speaking to someone superior, but use "otsukaresama desu" instead.
- "Please take a look" is a respectful expression, but in situations where humble language is required, you would choose "I will take a look."
When choosing which to use, it is important to always be aware of who you are talking to and the situation.
Business Honorifics: A Collection of Alternative and Commonly Misunderstood Phrases
| Common NG expressions |
Correct paraphrase |
point |
| I got it |
I understand/I understand |
Not recommended to superiors |
| Thank you for your hard work. |
thank you for your hard work |
Inappropriate for superiors or business partners |
| sorry |
I'm sorry/I'm sorry |
Emphasis on politeness |
| Who is this? |
May I ask your name? |
Adding softness |
A collection of standard phrases useful for working adults and business situations
This book introduces phrases that can be used immediately in actual work situations. It includes expressions that are useful in a variety of situations, such as telephone calls, meetings, business negotiations, and emails.
- Phone answering: "Thank you for your help."
- When making a request: "I apologize for the inconvenience, but I would appreciate it if you could check."
- Gratitude: "Thank you so much for all your hard work."
- Apology: "We are very sorry for the inconvenience caused."
- Refusal: "Unfortunately, I will have to pass this time."
These phrases are useful to remember as they can be used immediately in business emails and conversations.
List of honorific phrases for business emails
The key to making a good impression in business emails is to use appropriate honorific language and expressions. Below are some examples of phrases that are frequently used in emails.
| scene |
Export example |
Closing example |
| First contact |
This is my first time contacting you. |
Thank you for your cooperation. |
| Daily contact |
thank you always. |
We look forward to your continued support. |
| request |
I apologize for bothering you during your busy schedule. |
Thank you for your consideration. |
| apology |
We apologize for any inconvenience caused. |
We look forward to your continued guidance in the future. |
By memorizing specific phrases and using them appropriately depending on the situation, you can build trust both inside and outside the company.
A collection of commonly used business expressions and phrases (sorted by situation and purpose)
Business expressions for greetings, gratitude, apologies, requests, and refusals
In business situations, expressions that show respect to others are directly linked to building trust. The table below lists typical phrases for greetings, gratitude, apologies, requests, and refusals, organized by situation.
| scene |
Usable expressions |
point |
| greeting |
Thank you for your help. |
Highly versatile within business partners and within the company |
| thanks |
Thank you for your response |
Expressing polite gratitude |
| apology |
We apologize for any inconvenience caused. |
Expressing deep gratitude |
| request |
We apologize for the inconvenience, but we would appreciate your cooperation. |
Requests that take into consideration the burden on the other party |
| Refusal |
I'm sorry, but I'll have to decline this time. |
Perfect for gently declining |
Phrases to use when greeting someone or expressing gratitude
We will introduce greetings and expressions of gratitude that are frequently used in the business world, according to the situation.
-
Morning greetings when arriving at work
good morning
-
Email opening
thank you always
-
When expressing gratitude
Thank you for your cooperation
Thank you very much for your quick response.
-
For achievements and cooperation
Thank you very much for your support.
These phrases are important communication tools that increase trust both inside and outside the company.
Language in the workplace
In everyday work, proper phrasing and polite language are required. Below is a list of common expressions that will come in handy in the workplace.
- Understood → Understood
- I understand → Understood
- Excuse me → I'm sorry
- Can you do that? → Is that possible?
- Thank you in advance → Thank you in advance
Using these phrases when communicating about business or making requests can impress the other person with consideration and trustworthiness.
List of business terms and adult language
We have compiled a list of terms and expressions that business people should know.
| term |
meaning |
Usage example |
| Your company |
The other company |
Your proposal |
| Our company |
Company |
Our company representative |
| Your inspection |
Confirmation and receipt |
Please check the attached documents |
| Notice |
contact |
I would appreciate it if you could let me know |
| Advice |
Ask |
Could you please teach me? |
As an adult, it is important to learn to use expressions that take into consideration the other person's position and situation.
Examples of Japanese conversations that can be used in meetings, business negotiations, phone calls, and emails
We will introduce examples of conversations that can be used in each situation. Learn expressions that suit the situation and aim for smooth communication.
-
Starting a meeting
I will explain today's agenda
-
Proposals during business negotiations
I have something I'd like to suggest
-
Introducing yourself over the phone
Thank you for calling. My name is ____.
-
Request by email
I would appreciate it if you could review the materials and give us your feedback.
These expressions facilitate communication and help prevent misunderstandings and problems.
Japanese Business Conversation Example Sentences and Business Japanese Conversation
We have compiled a wealth of conversation examples to help you improve your practical skills.
-
Delivery date confirmation
Could you please confirm whether it is possible to proceed within the specified delivery date?
-
Request a change
I would like to make some corrections to the content.
-
Apology and prevention of recurrence
We would like to once again apologize for the inconvenience caused and will take all necessary measures to ensure this does not happen again.
Use these example sentences to learn Japanese expressions that will be immediately useful in real business situations.
A guide to business Japanese learning materials, study methods, and practice methods
How to choose business Japanese learning materials and how to use them in your studies
When choosing business Japanese study materials, it is important to consider whether the content will be useful in actual business situations and whether it is appropriate for your learning level. In particular, choosing materials that are rich in conversation examples, honorific expressions, and email writing techniques will help you acquire practical skills. The table below compares representative study materials and their respective features.
| Teaching material name |
Features |
Target level |
Usage format |
| Business Japanese Handbook |
A wealth of polite language, honorifics, and conversation examples |
Beginner to intermediate |
Books/PDF |
| Business Japanese 30 hours |
Short-term intensive curriculum |
Beginner to advanced |
PDF/Download |
| Learning Business Japanese through Role Play |
Practical conversation practice |
Intermediate to advanced |
Books/PDF |
| Online Japanese Course |
Video + self-study |
Beginner to advanced |
online |
Check whether each teaching material includes practice in conversation, emails, and honorific language, and choose the one that best suits your learning goals.
Practical business Japanese conversation and role-playing materials
Conversation practice and role-playing materials are extremely effective in cultivating practical business Japanese skills. Materials that are set in realistic situations, such as answering the phone, meetings, and dealing with superiors and customers, are particularly useful for acquiring skills that can be used in the real world.
- Learn Business Japanese through Role Play PDF: Includes example lines and explanations for each situation, allowing you to simulate actual business conversations
- Practical Business Japanese Conversation PDF: Plenty of example responses and feedback for advanced learners to help you develop practical skills
- Practical business Japanese conversation to influence people: Plenty of scenario practice for intermediate and advanced levels
If you don't have anyone to practice with, reading aloud or recording your speech can be an effective way to check yourself.
Short-term intensive business Japanese learning materials and downloadable learning materials
Downloadable study materials are extremely useful if you want to improve your business Japanese skills in a short period of time. In particular, the "Business Japanese 30 Hours PDF" allows you to efficiently master key expressions by studying for just one hour a day. Please keep the following points in mind.
- Days 1 to 10: Learning basic honorific and polite language
- Days 11-20: Improving email and phone skills
- Days 21-30: Role-playing and practical scenario exercises
Available in PDF format from your institution's website or language education page
Includes progress management charts and practice questions, making it easy to continue self-study
By repeatedly working on this, you will efficiently acquire Japanese that can be used in the business world.
Effective learning strategies and how to use online courses
To effectively study business Japanese, it is important to take a step-by-step approach and utilize online learning. Be sure to keep the following steps in mind when studying.
- Memorizing basic expressions and honorifics
- Practice reading aloud and copying sample conversations
- Practical practice through role-plays and mock interviews
- Leveraging feedback from online courses and apps
The online course offers a variety of features, including video explanations, correction services, and mock exams, making it a great choice for busy working adults and foreign learners.
Key points about self-study and online learning
Regular review and practice are key to self-study. Online courses also allow you to receive direct instruction from a specialist instructor, allowing you to correct pronunciation and phrasing mistakes early on.
- Tips for self-study
- Make 10 minutes of reading aloud and shadowing a habit every day
- Repeatedly copy emails and conversation examples
- How to use online courses
- Practical practice with live lessons once a week
- Improve your weaknesses with corrections and feedback
- Manage your goals with practice tests and progress trackers
By learning these in combination, you will steadily improve your ability to express yourself in business Japanese.
Supporting you in achieving your goals through Japanese language lessons - Nihongo Learning Support LLC
Nihongo Learning Support LLC offers individual online Japanese conversation lessons. We offer lessons to meet a variety of learning needs, from beginners to advanced learners, including business Japanese and exam preparation for the JLPT. Our experienced Japanese language teachers propose a curriculum tailored to each learner's needs, creating an environment where you can learn comfortably and effectively. Online Japanese lessons allow you to study from anywhere. We provide an environment where you can enjoy learning Japanese, helping you to steadily acquire skills at your own pace.
| Japanese Learning Support LLC |
| address |
Shinjuku Entre Salon Building 2F, 2-12-13 Shinjuku, Shinjuku-ku, Tokyo 160-0022 |
| phone |
03-6881-9842 |
Lesson reservations/Inquiries
Company Profile
Company name: Japanese Learning Support LLC
Address: Shinjuku Entre Salon Building 2F, 2-12-13 Shinjuku, Shinjuku-ku, Tokyo 160-0022
Phone number: 03-6881-9842